Providence Health & Services Chief Mission Officer, Providence Medical Group - Spokane in Spokane, Washington
The Mission is the reason we exist. The Service Area/Line of Business CMO helps to shape and influence how the Mission, Values, and Vision are lived out in the daily life of Providence Medical Group Clinics in Spokane, WA. This Mission Integration work touches on all aspects of organizational life including governance, strategy, operations, spiritual care and the nurturing of our caregivers. Sustaining a culture consistent with the Mission and Values requires vigilance at all times especially during times of change and transition to maintain our Catholic identity and to ensure constant alignment with whom we say we are.
KEY WORKING RELATIONSHIPS
The position reports to the Chief Mission Integration Officer (CMO) for the Region and must establish and maintain effective working relationships with caregivers at all levels in, as well as with PSJH vendors, agents, and others. The CMO has a matrix relationship with the Ministry executive leader and is a trusted confidant and member of the Ministry leadership team. The CMO collaborates with Marketing and Communications leaders to ensure communications explicitly connect with the PSJH Mission and Core Values. The CMO also works in partnership with Human Resources to ensure that we attract and retain caregivers that align with the Mission and Values.
Ministry Leadership Participation
Mission and Values Integration
Strategic leadership and prophetic voice
While living the Mission is the responsibility of every caregiver within Providence St. Joseph Health (PSJH), the Mission Integration Officer has the special responsibility of courageously holding the Mission focus as PSJH moves into the future.
Service Area/Line of Business CMO participates as a member of the Ministry senior leadership team.
Participate in key ministry leadership groups for strategy and planning.
Participates as a member of the Regional Mission Integration team and ensures the implementation of strategic initiatives at the Ministry level.
In collaboration with the Regional Director of Ethics organizes education and facilitates the use of the PSJH Mission and Values Discernment Process.
Participate in the integration of Mission and Values into policies, procedures, objectives, and services in operational areas in alignment with region and system.
Participates in the interview process for ministry leadership to assure Mission and Values alignment.
Maintains effective relationship with other operational and shared services leaders as well as the Community Ministry Board (CMB), Foundation Board, and Advisory Councils for Board formation and Mission accountability in the Ministry.
Continuing the ministry of PSJH over generations requires special attention by all leaders. The Mission Integration Leader is key in walking with those in leadership as they engage in the formation processes of ongoing growth as persons and as caregivers.
Works with the system formation team and Regional CMO to ensure effective leadership formation of leaders as well as ongoing formation within the ministry, including the CMB and Foundation Boards.
Promotes Mission assimilation with new caregivers.
Mentors leaders and caregivers in Mission Integration and Values interpretation.
Heritage and Identity
Along with our Sponsors, the Mission Integration Officer works on sustaining our PSJH heritage and Catholic identity, so the Mission and Values are rooted in all we do.
Oversees and participates in delivering orientation program to introduce caregivers, leaders, providers, and affiliates to the PSJH Heritage, Mission, and Values.
Initiates and supports events, rituals for observing and celebrating special events of our Mission, Values, history, life of our Sponsors, and Founders of the local ministries.
Oversees the continuation of Catholic identity within the ministry while open to the diversity of the community.
Works with the Regional CMO to coordinate and complete Mission assessments on a regular basis.
A fundamental responsibility of the Mission Integration Officer is to hold the ministry’s integrity in trust with others and alignment with regional and system Ethics and Theology leadership expectation, education, and priorities. Responsibilities are shared and fulfilled in collaboration with the regional director of ethics.
Serve on the local Ethics Committee.
May serve on the Regional Ethics Council.
Service Area/Line of Business CMO keeps informed of any critical issues that put the ministry’s identity at risk or could cause scandal in the community and informs the Regional CMO of any such issues.
Ensures there is 24/7 ethics case consultation services and assures the effectiveness of local ethics committees concerning ethics consultation, education, and policy development.
Mission Integration Officer ensures the timely development and review of essential policies and procedures for addressing ethical issues in patient care, clinical research, and ministry responsibility as applicable.
Participates in or facilitates the use of the PSJH Mission and Values Discernment Process as directed.
Ensures ongoing clinical and organizational ethics education within the ministry as a means of building ethics capacity and sensitivity among caregivers.
A Mission inspired culture is one in which the members of PSJH animate both the purpose and Core Values of the organization through their words and behaviors.
Justice in the Workplace
Works with Human Resources (HR) to ensure programming and policies has an integrated focus on Catholic Social Teachings (Human Dignity, Subsidiarity, Participation, Rights of the Worker, Preferential Option for the Poor).
Collaborates with Ministry leadership to ensure that programs and services address caregiver flourishing, wellbeing and resilience.
Provide support for caregivers during significant workforce changes in collaboration with Ministry HR leaders and chaplains.
Assist with cultural and Mission integration of partner organizations.
Providing spiritual care is to tend to the life force, the essence, the spirit of those we serve.
Assure the appropriate delivery of spiritual care services, including sacramental ministry, for both patients and caregivers throughout the continuum of care consistent with the PSJH Standards of Excellence for Spiritual Care.
Where applicable, oversees programs for clinical pastoral education and ensures appropriate accreditation status for the program.
Maintains a focus on organizational spirituality to nurture the emotional, spiritual and social needs of caregivers.
Community Partnership is our intent to improve the health and well-being of those living in our community where we serve, especially those who are poor and vulnerable. Community Partnerships aligns the influence of PSJH to raise awareness and inspire all to serve. Specifically, the work of Community Partnership provides opportunities for PSJH caregivers to experience Mission in action as we work to advance Health for a Better World.
Executes the implementation of shared metrics, processes, practices and goals outlined by the ministry and Community Partnerships.
Advances and celebrates caregiver participation in PSJH sponsored:
International service trips
Domestic volunteer activities
Annual advocacy agenda planning
Direct advocacy campaigns for important health care and social programs, both digital and traditional
Environmental stewardship across the ministry, including Green Teams
Supports ministry Community Health Needs Assessment processes, as applicable; contributes to Community Benefit / Community Health Investment storytelling as requested; and collaborates with Community Health Investment team members to promote and maintain relationships with other aligned community partners and agencies. Works with Community Ministry Boards to ensure engagement and adoption of the Regional community health assessments and plans.
Integrates Community Partnership work into ongoing formation activities.
Partners with ministry Foundation / philanthropic team members to thank and recognize major donors and show how their gifts of time, talent and treasure contribute to the Mission.
Offers internship opportunities and / or mentors University of Providence theology students, as requested.
Supports and advances internal stakeholder engagement in Community Partnership activities.
Required education/experience for this position include:
Master’s Degree in Theology, Divinity, Spirituality, Health Care Mission or related field of ministry.
Must have a thorough knowledge of the teachings and principles and traditions of the Catholic Church.
Must have a thorough understanding of Ethical and Religious Directives for Catholic Health Care Services.
Twelveyears of increasing responsibilities as a health care professional or administration of Mission related programs or services with 10 years of leadership experience.
Demonstrated maturity, judgment, and leadership to be an effective and trusted contributor and colleague to the Ministry Chief Executive and leadership team to inspire and influence others in pursuit of the goals of the ministry of PSJH.
Demonstrated competence in collaborative processes, change management and culture change, group facilitation, verbal and written communication, and continuous improvement methodologies.
Understanding the principles and practices of adult learning.
Specialized field training in ethics, formation, spiritual care or community partnerships.
Theoretical and practical understanding, rooted in sound theology, of the Mission and Values of PSJH and the health care ministry of the Catholic Church.
Demonstrated understanding the fundamentals and challenges of healthcare operations.
Ability to communicate an integrated and balanced personal spirituality that aligns with PSJH as a Catholic ministry.
Able to articulate the connections between personal and organization spirituality and the workplace.
Able to engage individuals from diverse religious backgrounds in understanding and appreciating their role as leaders of a Catholic ministry while honoring their own religious or spiritual traditions.
Demonstrated personal and interpersonal skills that engender confidence, trust, and credibility among peers, caregivers, volunteers, medical staff, patients, and community citizens.
Able to lead, inspire and influence others in the pursuit of PSJH vision and strategic goals.Confidence to be a prophetic voice.
Preferred education/experience for this position include:
A practicing member of the Catholic Church
Formal training in ethics
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 258667