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Providence Director Women and Support Services - Providence Medical Group in Spokane, Washington


Providence is calling a Director Women and Support Services (Providence Medical Group Clinic Operations, Days, Full Time) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position, you will:

  • Based on analysis, develop recommendations for program and service development or expansion.

  • Collaborate effectively across programs, hospitals and with all clinical and business divisions to develop and/or enhance programs and service delivery in a coordinated way to best serve our patients and community.

  • Provide leadership for strategic planning, clinical experience, fiscal accountability, patient satisfaction, operational effectiveness, and positive relationships with other departments, hospitals, physician practices and stakeholders within scope and span of control.

  • Develop overall budget and targets to ensure financial performance measure are met for Providence Medical Group division.

  • Partner with providers to ensure presence of on-going quality improvement program by providing leadership for patient safety, quality improvement, service excellence, physician satisfaction, and program growth and development.

  • Develop and maintain productive working relationships with all key constituents.

  • Standards of Performance

  • Mission & Values: Actively supports and incorporates mission and core values into daily activities. Treats all others with respect and demostrates excellence, justice and compassion in daily work and relationships.

  • Service Commitment: Demonstrates competency by placing a high priority on service to everyone encountered. Consistently shows the characteristic of service excellence.

  • Team member: Demonstrates competency by maintaining positive, constructive interpersonal relationships and by understanding and practicing the principles of effective teamwork.

  • Environment of care/infection control/safety: consistently demonstrates and incorporates principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control and Exposure Control Manuals and department safety policies/procedures. Consistently uses personal protective equipment as required and takes appropriate precautions whenever there is potential for contact with blood, body fluids, chemicals, and/or hazardous materials. Maintains knowledge of work appropriate aspects of environment of care programs, complies with policies and reports unsafe conditions. Successfully completes Environment of Care HealthStream Modules in the required timeframes and participates in fire drills and emergency exercises. May label, transport and store hazardous waste as described in annual training.

  • Attendance and Punctuality: Demonstrates performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.

  • Respect for Diversity: Demonstrates competency by knowing and applying the principles of inclusive work environment.


Required qualifications for this position include:

  • Bachelor's Degree in Health care, business, economics or related field.

  • Seven (7) years management or administrative experience in health care, preferably with integrated health delivery network.

  • Solid financial background gained through both operations and strategic planning.

Preferred qualifications for this position include:

  • Master's Degree

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in multiple clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Washington-Spokane

Req ID: 288037