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Providence Health & Services Patient Care Coordinator in Spokane, Washington


Providence is calling a Patient Registrar (Admissions, Day Shift, 1.0 FTE) to Providence St Luke's Rehabilitation Institute in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

In this position you will:

  • Schedule referred patients for requested therapy using Meditech and scheduling modules.

  • Serve as primary liaison for patient referrals to SLRI. Coordinates referral information to appropriate service lines.

  • Serve as primary contact for cancellations or rescheduling of patients for services and inputs information into all systems as appropriate.

  • Verify patients’ insurance eligibility, authorization, and coverage for services and enters information into systems as appropriate.

  • Prepare documentation as needed for all stakeholders.

  • Responsible for collecting and processing of patient copays when applicable.

  • Responsible for new patient registration which includes necessary paperwork and creating a new chart.

  • Coordinate re-authorizations for continuance of services.

  • Serve as an informational resource regarding access to programs and resources .

  • Prepare and distribute appropriate paperwork to staff and physicians to ensure process flow.

  • May be responsible for minimal Therapy Aide duties at offsite locations such as wiping down treatment tables, changing linen and management of linen supply.


Required qualifications for this position include:

  • Experience with patient scheduling

Preferred qualifications for this position include:

  • Prior billing or insurance company experience

  • EMR knowledge

About the ministry you will serve:

Located in the heart of Spokane, Washington, St. Luke’s Rehabilitation Institute is the largest freestanding medical rehabilitation hospital in the inland northwest. We’re renowned pioneers in the use of therapeutic technology and globally recognized leaders in the treatment and rehabilitation of patients with strokes, spinal cord injuries (SCI), orthopedic issues and traumatic brain injuries (TBI). We’re driven by innovation, compassion, holistic care and the desire to see each patient thrive.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Spokane

Req ID: 308217