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Providence Health & Services Pharmacy Billing Clerk - Credena Health in Spokane, Washington


Providence is calling a Pharmacy Billing Clerk (Outpatient Pharmacy, Day Shift, 1.0 FTE) to Providence Sacred Heart Medical Center in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

In this position you will:

  • Provide excellent customer service at all times.

  • Maintain and promote positive, open and honest interpersonal relationships with customers and employees.

  • Provide high quality service to all customers; focus on understanding customers needs and utilizing the appropriate resources.

  • Demonstrate respect for the capabilities, different cultures and personalities of customers.

  • Complete and submit third party payment forms.

  • Gather and complete inter-departmental cost transfer records.

  • Send those records to accounting requesting a General Ledger (GL) transfer.

  • Prepare billings to patient accounts receivable.

  • Prepare billing to non-Providence facility accounts receivable.

  • Mail invoices to all accounts receivable.

  • Receive and post payments for accounts receivable.

  • Deposit all incoming payments to the correct bank account and post payment to the correct cost center.

  • Submit past due accounts receivable to collections after the appropriate grace period.

  • Assist pharmacy cashiers with point-of-sale system reconciliation and end-of-day deposits as needed.

  • Work with Social Workers and Financial Counselors to determine patient qualification for charity funds.

  • Work with outside foundations and other resources to help patients pay for treatment.

  • Respond to billing inquiries from Providence Finance, Credena Leadership, patients, and insurance companies.

  • Contact patients recently admitted to Providence and contracted facilities to promote the pharmacy, recruit business, create patient profiles, and add billing information to the pharmacy workflow software system.

  • Work with Pharmacy Staff to change and resubmit claims for adjudication to receive higher reimbursement or correct billing errors.

  • Work with Pharmacy Staff to change and resubmit claims for adjudication to receive higher reimbursement or correct billing errors.

  • Work with Regulatory Enrollment to enroll pharmacies in third party payor contracts.


Required qualifications for this position include:

  • Pharmacy Assistant License, Pharmacy Clerk Licensure, Pharmacy B-Technician License, or equivalent licensure or higher level of licensure as required for state of hire

  • 1 year of pharmacy or medical billing experience

About the hospital you will serve.

Providence Sacred Heart Medical Center & Children’s Hospital has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Billing/Insurance

Location: Washington-Spokane

Req ID: 310212