Job Information

Providence RN Care Navigator *$7,000 Sign-On Bonus* in Spokane, Washington


Providence is calling a Registered Nurse (RN) Care Navigator (Primary Care, Day Shift, Full Time) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

$7,000 Sign-on Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system .

In this position you will:

  • Provide leadership and continuity of care guidance for patients with chronic diseases and/or complex disease states. Uses knowledge of illness, diagnoses and treatments in comprehensive, holistic assessments of patients. Performs patient teaching, patient self-management/self-efficacy coaching and planned care management. Ensures coordination for specialty and other hand offs as necessary:

  • Utilize appropriate resources to gather data and assess patient care needs; makes ongoing assessments of the following domains: physio-biological, cognitive/emotional, spiritual and social, managing life with chronic disease; identifies problems that could lead to an emergency/crisis situation and takes appropriate action to de-escalate; identifies the need for and coordinates specialists/consultants; communicates assessment data to appropriate persons; assesses learning needs of patient/significant others; documents assessment data according to clinic standards.

  • Plan for and manages a panel of patients with chronic/complex disease(s); plans interventions appropriate to patients’ medical and nursing diagnoses, age, abilities and resources; establishes and implements learning and disease self-management plan for patient/significant others; documents planning process according to organizational standards.

  • Provide teaching to patients/families related to patient’s diagnosis, pathology, medical and nursing treatment plans, discharge needs and health goals; documents each element of care per organizational and unit standards.

  • Collaboration, delegation, supervision:

  • Collaborate and communicate care with patient’s PCP.

  • Form partnerships with all members of the interdisciplinary team.

  • Communicate with coworkers and other departments in a professional manner; shares appropriate information with all members of the health care team, including assistive/support personnel, in a manner that is appropriate and timely for the patient’s condition.

  • Participate in team huddles.

  • Monitor patient and family satisfaction.

  • Profession and leadership responsibilities:

  • Support vision and mission of Providence Health & Services, supports philosophy of patient centered care.

  • Maintain high ethical standards in practice.

  • Advocate for the patient and family and protects patient’s autonomy, dignity and decision making rights.

  • Maintain confidentiality of all patient information and holds others accountable for maintaining confidentiality.

  • Deliver sensitivity to cultural diversities of patients and coworkers.

  • Demonstrate sensitivity to cultural diversities of patients and coworkers.

  • Identify, document and report patient safety and/or quality incidents per PMG standards.

  • Support and guide ambulatory health care teams with implementation of evidence –based practice guidelines.

  • Assist in designing and implementing planned care interventions through a combination of evidence-based guideline/pathway utilization and individualized care planning.

  • May be required to take clinic call.


Required qualifications for this position include:

  • Graduation from an accredited school of Nursing

  • Currently licensed as a Registered Nurse (RN) in the State of Washington

  • 2 years work experience in an RN role

Preferred qualifications for this position include:

  • Bachelor's Degree in Nursing

  • Certification of diabetes education (CDE)

  • Experience managing complex patients in an ambulatory setting

  • Medical Home Model experience

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nursing - Other

Location: Washington-Spokane

Req ID: 354244