Providence Health & Services Secretary I - Case Management in Spokane, Washington


Providence is calling a Secretary I (Case Management, Supplemental On-Call Day Shift, 0.0 FTE) to Providence Sacred Heart Medical Center in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Perform critical clerical functions for Case Management and Social Work support, and Interpreter Services.

  • Provide primary clerical assistance to Department Directors.

  • Serve as a communication line between Utilization Case Management staff and external insurance reviewers and governmental bodies, as well as between Case Management and internal departments, especially business services and admissions.

  • Provide intake services for social work referrals and other Case Management Services responsibilities.

  • Assist Case Mangers in Regulatory and Commercial review processes.


Required qualifications for this position include:

  • 3 years of job related experience including responsible administrative work supporting management

  • Healthcare experience

  • Demonstrated capability to type 50-60 WPM with high degree of accuracy

  • Proficiency in use of computers, word processing and calculator

  • Knowledge of Microsoft Word

Preferred qualifications for this position include:

  • High School graduate or equivalent

  • Completion of a basic business school or business management course

  • Proficiency in Microsoft Excel, Access and Power Point for Windows

About the hospital you will serve.

Providence Sacred Heart Medical Center & Children’s Hospital has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Spokane

Req ID: 214001