Providence Health & Services Surgery Scheduler - Orthopedics in Spokane, Washington
Providence is calling a Surgery Scheduler (PMG Orthopedics, Day Shift, 1.0 FTE - 40 hours/week) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Coordinate patient referrals, verify insurance eligibility and ensure authorizations are obtained by date of visit. Make appropriate arrangements for patient when authorization cannot be obtained.
Coordinate and schedule surgeries and other ancillary tests as ordered by the practice provider. Secure operating room block time and ensure maximum efficiency and productivity.
Maintain waiting room to include ensuring magazines are organized, there is no trash in the waiting area, maintaining kids area etc.
Initiate patient check-in and check-out for all scheduled appointments. Prepare charts, fee slips, and labels for scheduled appointments. Obtain and input updated patient demographic and insurance information; photocopies front and back of all insurance cards and verifies insurance eligibility.
Collect patient co-payments and outstanding patient balances.
Reconciles cash box, fee slips, co-payments, and receipts daily and submits to office manager on a daily basis.
Print missing charge report and denial report on a weekly basis. Work report and submits corrections to billing office in a timely fashion. Provide feedback to office staff and provider on reasons for errors and makes suggestions for decreasing future deficiencies.
Required qualifications for this position include:
High School diploma or equivalent
Basic Life Support (BLS) certification required within 90 days of hire
1 year in previous medical office/billing setting or financial institution
Knowledge of medical terminology, CPT and ICD-9 coding, basic office procedures (including scheduling, registration, medical records filing, insurance coverage, referrals, authorizations)
Knowledge of Meditech/LSS/Epic, Centricity, Word, Excel. Proficient in billing and coding compliance regulations
General phone skills with background in reception and customer service
Ability to effectively communicate to patients, customers, co-worker or leaders via written or verbal communication.
About the clinic you will serve.
Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Scheduling
Req ID: 214306